This Will Help You!
With the second major Xbox One update along with the headset adapter coming out this week; there are bound to be millions of questions on how to set up your Astro headsets with Xbox One. I’ve already heard reports of people not being able to properly set their headsets up and have had trouble getting their mic to work through the MixAmp. I’m here to solve your problems before they start!
Have No Fear the Doc is Here!
Chances are you just bought a brand new $200+ headset from somewhere like Astro Gaming. You’re excited, and you just hook up your headset to your system without even giving it a second thought. Then suddenly you realize you can’t get your mic to work. You fiddle with a few options, you finally plug the headset directly into the chat adapter, you get the mic to work, but now your headset is only coming out in stereo. Now you’re upset and rightfully so, it’s all very confusing.
The MixAmp and the Xbox One chat adapter are fighting over the audio encoding. The chat adapter essentially renders the Astro MixAmp useless, but there’s a way to correct this without too much effort!
First Things First
If you have a MixAmp 5.8 the very first thing you should do is update the firmware for the MixAmp.
Secondly, make sure you’ve installed the new firmware on your Xbox One controller. To do this, attach your Xbox One controller to a micro-USB, if you have a play and charge kit, you’re already half way done. Next, you will go to Settings under My Apps and Games, from there you will select the “System” tile. There will be an option at the bottom of this page that says “Controller Update.” Make sure you have your micro-USB cable attached to the controller to get the update. You will also need the chat adapter plugged into your controller as well.
Great, you’re completely updated now!
Dolby Digital
You should also know that your Xbox One now supports Dolby Digital Surround Sound for your Astro headsets just in case that was not clear!
Setting up your Astro A50s for your Xbox One:
Configuring the Xbox One Stereo Headset Adapter
By default, the Xbox One Stereo Headset Adapter will output both game audio and voice audio which will render the mixer on the A50 Wireless Headset unusable. Follow the below steps to set the Xbox One Stereo Headset Adapter to only output voice audio which will correct this.1) Set the mixer on the A50 Wireless Headset to full voice audio. To do this, hold down the voice button on the A50 Wireless Headset until you hear two beeps. Two beeps is an indication that you have fully mixed towards either game or voice depending on what button you was holding.
2) On the Xbox One Stereo Headset Adapter, hold down the chat audio button until you can no longer hear game audio and can only hear voice audio.
3) On the Xbox One Stereo Headset Adapter, hold down the plus button until the voice audio no longer increases.
That’s all that’s to it! You will now be able to use the microphone from your A50 Wireless Headset on your Xbox One and the mixer will work as intended allowing you to mix between game audio and voice audio with ease. Should you have any further questions regarding the A50 Wireless Headset and Xbox One, please feel free to post them on this thread and we’ll respond as quickly as possible with an answer for you.
For Astro A40 users:
Configuring the Xbox One Stereo Headset Adapter
By default, the Xbox One Stereo Headset Adapter will output both game audio and voice audio which will render the mixer on the MixAmp unusable. Follow the below steps to set the Xbox One Stereo Headset Adapter to only output voice audio which will correct this.1) Set the mixer on the MixAmp to full voice audio.
2) On the Xbox One Stereo Headset Adapter, hold down the chat audio button until you can no longer hear game audio and can only hear voice audio.
3) On the Xbox One Stereo Headset Adapter, hold down the plus button until the voice audio no longer increases.
That’s all that’s to it! You will now be able to use the microphone from your A40 or A30 Headset on your Xbox One and the mixer will work as intended allowing you to mix between game audio and voice audio with ease. Should you have any further questions regarding the A40 or A30 Audio System and Xbox One, please feel free to post them on this thread and we’ll respond as quickly as possible with an answer for you.
You can read the full post over at the Astro Gaming Forums!
Other Notes:
[Update:] After spending the day with the headset adapter I can confirm that the above configurations do work. You will have no issue with your Astro headsets working with the chat adapter. I tested the Xbox One headset adapter with 2011 versions of Astro A40 headsets. Game audio and voice audio sound great, I can’t wait for my new headsets to come in hopefully in time for Titanfall!
In their forum post they mention to set your optical out to Stereo Uncompressed. I believe this step is now unnecessary because the Xbox One does indeed support Dolby Digital Surround Sound through the optical out. This forum was posted before the Preview Program went live. I’ll keep this post updated if anything changes or becomes confirmed.
do you need to leave HDMI audio as “stereo uncompressed” or can you set it ast 7.1 uncompressed?
Turn HDMI audio off. Unless you’re plugging your Xbox One into an audio receiver with an HDMI. Otherwise set it to whatever your receiver is capable of. Your headsets are using the optical out. If you use your TV’s audio for television leave it stereo uncompressed.
I am looking at purchasing the A40s or A50s, but I am seeing reports that there is cracking in chat when volume levels are slightly higher than “normal”. Have you had this same experience, and if so how can it be fixed. I would like to use these headsets as primary for both PC and Xbox, but I am not in the mood for paying over $250 for something that is going to cause headaches.
I have had no crackling noise with my chat adapter. There have been issues with the Dolby Digital encoding on Xbox One. Usually if you do a hard reboot by holding the power button for 10 seconds it corrects the issue.
Hi again! I wanted to update you on this issue. Astro is releasing a firmware update to work around the static coming through the chat adapter.
I have heard that there is an issue with cracking in the chat when voice volume is louder than “normal”. Have you had this experience with the adapter and are there any other issues you are aware of?
I’m having a problem with my headsets. It keeps turning it self off after 5 mins. I read it’s an auto-off feature that occurs if you don’t talk for 5 mins but even if i talk the whole time it still shuts off. Any suggestions?
Hi there, please head over to forums.astrogaming.com They will be able to assist you better than I from here. I only own the A40 headsets.
I just purchased the astro a40 and would like to know if I should update to the newest firmware 5003 even though there are still issues mainly the chat where your party can barely hear you. So I was wondering if I should follow the setup you provided and wait for the next firmware update.
Some people don’t like this update. However, my friends thought it was fine considering they understood that it was a temporary solution until it is worked out by Microsoft. I just recently switched back to the previous firmware, only to use my headset with my Xbox 360.
With all the latest updates do we still have to follow this guide on the astro a40s