20 comments on “How To Configure Astro Headsets With Xbox One

    • Turn HDMI audio off. Unless you’re plugging your Xbox One into an audio receiver with an HDMI. Otherwise set it to whatever your receiver is capable of. Your headsets are using the optical out. If you use your TV’s audio for television leave it stereo uncompressed.

  1. I am looking at purchasing the A40s or A50s, but I am seeing reports that there is cracking in chat when volume levels are slightly higher than “normal”. Have you had this same experience, and if so how can it be fixed. I would like to use these headsets as primary for both PC and Xbox, but I am not in the mood for paying over $250 for something that is going to cause headaches.

    • I have had no crackling noise with my chat adapter. There have been issues with the Dolby Digital encoding on Xbox One. Usually if you do a hard reboot by holding the power button for 10 seconds it corrects the issue.

  2. I have heard that there is an issue with cracking in the chat when voice volume is louder than “normal”. Have you had this experience with the adapter and are there any other issues you are aware of?

  3. I’m having a problem with my headsets. It keeps turning it self off after 5 mins. I read it’s an auto-off feature that occurs if you don’t talk for 5 mins but even if i talk the whole time it still shuts off. Any suggestions?

  4. I just purchased the astro a40 and would like to know if I should update to the newest firmware 5003 even though there are still issues mainly the chat where your party can barely hear you. So I was wondering if I should follow the setup you provided and wait for the next firmware update.

    • Some people don’t like this update. However, my friends thought it was fine considering they understood that it was a temporary solution until it is worked out by Microsoft. I just recently switched back to the previous firmware, only to use my headset with my Xbox 360.

  5. Hi so I just bought the Xbox one adapter in order to get my Astro A40’s to work. It will not let me update my controller by any means. I have everything hooked up, have shut off everything unplugged and replugged back in, and even tried taking the battery out. I’m running out of idea here. I have the mixamp with 2 buttons. Do I need to update it? Any help would be appreciated.

  6. I have a40’s for PC. Is it possible to connect them to my xbox one without a mixamp? Because I dont have one.

  7. Will this work with the MIXAMP-GEN 2? And with this set up can I hear the game audio, hear people talking, and talk to those people?

  8. So I’ve my Astro A40’s with the M80 Mix Amp for awhile and just recently my MIC wont pick up noise. I can hear sound perfectly fine but just can’t talk. I have the update and it still won’t pick up noise on the MIC. Help Me.

  9. I can hear the game just fine but i can also hear my 6 yr old 20 feet away from me playin with the dog. Wth? Help!

  10. I have the new astro A50’s and i can hear the game play but whenever i go into a party chat with friends it says my mic isn’t plugged in. So i don’t know what to do can you help

  11. My a50s arent sending any voice through at all. I am getting game sound perfect but nobody can hear me, I have the age chat cable that came with the headset.

  12. I have the exact opposite issue. All voice and no game audio through the headset. I have a Astro a40 with mix amp. I have the mix amp connected to the Xbox one via usb and optical output. The Xbox recognizes the headet but cannot get game audio.

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